Our Commitment
BushBet is committed to responsible gambling. We believe that wagering
should be an enjoyable form of entertainment, not a source of financial
or personal harm. We have implemented a comprehensive suite of
responsible gambling tools and support services to help our customers
bet within their means and to identify and assist those who may be
experiencing difficulties.
Our Responsible Gambling Tools
Deposit Limits: Set daily, weekly, or monthly deposit
limits directly from your account settings. Decreases take effect
immediately; increases are subject to a 7-day cooling-off period to
protect you from impulsive decisions.
Session Time Reminders: Enable timed reminders that
alert you after a specified period of continuous play. You can set these
from 30 minutes to 4 hours.
Loss Limits: Set a maximum amount you are comfortable
losing over a defined period. Once this limit is reached, your account
will be suspended for that period.
Reality Checks: Receive regular pop-up notifications
showing your session duration and net wagering activity.
Self-Exclusion: Voluntarily exclude yourself from
BushBet for periods of 6 months, 1 year, 3 years, or permanently.
Self-exclusions take effect immediately and cannot be reversed during
the exclusion period.
Account Cooling-Off: Take a break from your account for
24 hours, 7 days, or 30 days without formally self-excluding.
Warning Signs of Problem Gambling
It may be time to seek help if you notice any of the following: betting
more than you can afford to lose; chasing losses; gambling affecting
your work, relationships, or finances; lying to others about your
gambling; feeling anxious or irritable when not gambling; borrowing
money to fund gambling; neglecting responsibilities due to gambling;
using gambling as a way to cope with stress or negative emotions; or
feeling unable to control or stop your gambling.
Support Services
Gambling Help Online: Free, confidential support 24/7
at
gamblinghelponline.org.au
or call 1800 858 858.
Lifeline Australia: Crisis support at
lifeline.org.au
or call 13 11 14.
BetStop — National Self-Exclusion Register:
Self-exclude from all licensed Australian wagering providers
simultaneously at
www.betstop.gov.au.
National Debt Helpline: If gambling has affected your
finances, free financial counselling is available at
ndh.org.au
or call 1800 007 007.
Relationships Australia: Support for individuals and
families affected by problem gambling at
relationships.org.au.
Support for Family and Friends
Problem gambling affects not just the individual but their family,
friends, and colleagues. If you are concerned about someone close to
you, Gambling Help Online offers specialist counselling for people
affected by another person's gambling. You can contact them for advice
on how to approach a loved one and what support is available for you.
Minor Protection
BushBet prohibits any person under the age of 18 from accessing our
Services. We require age verification at registration and reserve the
right to request additional documentation at any time. If you are
concerned that a minor has accessed your account, please contact us
immediately and change your account password.
Our Regulatory Obligations
BushBet operates under the Interactive Gambling Act 2001 (Cth) and the
Racing NSW Responsible Gambling Code of Conduct. We comply with all
mandatory responsible gambling requirements including pre-commitment
tools, staff training, and incident reporting. For South Australian
residents, we also comply with the South Australian Responsible Gambling
Code of Practice.
Contact Our Responsible Gambling Team
Our dedicated team is available 24/7:
[email protected]
